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HALBTAGES YOGA RETREAT: CALM DOWN & RELAX: EARLY BIRD JETZT BUCHBAR
Conditions
AGB - (Tages) Retreats und Veranstaltungen
1. Geltungsbereich
1.1. Diese Allgemeinen Geschäftsbedingungen (AGB) gelten für die Durchführung von Retreats (Tages-, Wochenend-, Wochen-) und sonstigen Veranstaltungen (im Folgenden: „Retreats“) der Veranstalterin Marcella Blochinger und ggf. KooperationspartnerInnen unabhängig vom Veranstaltungsort des gebuchten Retreats.
1.2. Die nachfolgenden Bedingungen regeln die Buchung des Retreats
1.3. Die Veranstalterin ist alleine verantwortlich für die Organisation und Durchführung des Retreats und ist keine Reiseveranstalterin und kein Reisevermittlerin
2. Vertragspartnerin
Marcella Blochinger
Hohmorgenstrasse 10
72793 Pfullingen
3. Angebot, Annahme, Vertragsschluss
3.1. Die Beschreibung des Retreats auf der Website yogayplantas.com stellt ein rechtlich bindendes Angebot dar (Angebot).
3.2. Die schriftliche Anmeldung des/der Teilnehmers/Teilnehmerin stellt die Annahme des Angebotes und somit den Kaufvertragsschluss dar.
3.3. Nach Annahme des Angebotes der Veranstalterin durch die Anmeldung des/der Teilnehmers/Teilnehmerin, erhält diese*r eine Anmeldebestätigung inklusive Rechnung per E-Mail. In der Rechnung (Bestellbestätigung) finden sich die Zahlungsdetails.
4. Speicherung des Vertragstextes
4.1. Der/Die Teilnehmer*in kann die AGB der Veranstalterin auf der Webseite yogayplantas.com unter „AGB” einsehen. Das Dokument kann ausgedruckt und eingesehen werden.
5. Zahlung der Retreat-Gebühr
5.1. Der/Die Teilnehmer*in bucht das Retreat schriftlich bei der Veranstalterin. Die Fälligkeit des Kaufpreises ist auf der Rechnung angegeben. Die angegebenen Preise (Website, Rechnung) sind Endpreise und beinhalten die aktuell gültige Mehrwertsteuer.
5.2. Die Rechnung kann per Überweisung bezahlt werden.
6. Rechte und Pflichten des/der Teilnehmers/Teilnehmerin
6.1. Der/Die Teilnehmer*in ist verpflichtet seine/ihre persönlichen Daten wahrheitsgemäß und vollständig anzugeben. Der/Die Teilnehmer*in verpflichtet sich, Änderungen seiner/ihrer Daten zeitnah mitzuteilen.
6.2. Der/Die Teilnehmer*in hat die erforderlichen Voraussetzungen für die Teilnahme am Retreat und nimmt in Eigenverantwortung teil. Dies gilt insbesondere für die Buchung von Anreise (falls zutreffend). und physische und psychische Voraussetzungen/Belastbarkeit. Bei Unsicherheit sollte der/die Teilnehmerin die Veranstalterin kontaktieren. Wenn sich der/die Teilnehmerin in ärztlicher oder psychotherapeutischer Behandlung befindet, ist die Teilnahme ggf. mit behandelnden Ärzt*innen zu besprechen.
6.3. Der/Die Teilnehmer*in ist gehalten, der Veranstalter*in vor Beginn des Retreats über etwaige körperliche oder psychische Einschränkungen zu informieren.
6.4. Es besteht kein Anspruch der Teilnehmer*in auf Durchführung des Retreats durch bestimmte VeranstalterInnen oder Lehrpersonen. Im Falle eines kurzfristigen unvorhersehbaren Ausfalls der angekündigten Lehrperson (wegen Krankheit oder Verhinderung) darf die VeranstalterIn eine Ersatzperson für das gebuchte Retreat stellen. Der Austausch der durchführenden Person berechtigt den/die TeilnehmerIn nicht zum Rücktritt vom Vertrag oder zur Kündigung des Vertrages.
7. Rechte und Pflichten des Veranstalters/ Mindestteilnehmerzahl
7.1. Der Umfang der vom Veranstalter zu erbringenden Leistungen erstreckt sich ausschließlich auf die Durchführung des Retreats, wie in der Retreat-Beschreibung angegeben. Die VeranstalterIn erbringt oder vermittelt keine Leistungen im Zusammenhang mit der An- und Abreise (soweit zutreffend).
7.2. Die Veranstalterin ist berechtigt, den inhaltlichen Ablauf des Retreats abzuändern, sofern dadurch der Gesamtcharakter des Retreats nicht verändert wird.
8. Kein Widerrufsrecht bei Retreats
Es besteht kein Widerrufsrecht für VerbraucherInnen, § 312g Abs. 2 S. 1 Nr. 9 BGB. Bei Buchung eines Retreats handelt es sich um eine Dienstleistung im Zusammenhang mit einer Freizeitbetätigung. Gemäß § 312g Abs. 2 Nr. 9 BGB besteht für solche Dienstleistungen kein Widerrufsrecht.
9. Stornierung durch TeilnehmerInnen – Stornierungskosten
9.1. Der/Die TeilnehmerIn kann vor Retreat-Beginn jederzeit gegenüber der VeranstalterIn in schriftlicher Form den Vertrag stornieren. Storniert der/die TeilnehmerIn den Vertrag, kann die VeranstalterIn eine pauschalierte Entschädigung verlangen. Diese wir nach Eingang der schriftlichen Stornierungserklärung des Teilnehmenden wie folgt berechnet und der Restbetrag ggf. zurückgezahlt
Wochen- und Wochenend Retreats:
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Bis 4 Wochen vor Retreat-Beginn: 50 % des Kaufpreises
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Ab 4 Wochen vor Retreat-Beginn: 100 % des Kaufpreises
Tages-Retreats:
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Bis 2 Wochen vor Retreat-Beginn: 50% des Kaufpreises
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Ab 2 Wochen vor Retreat-Beginn: 100% des Kaufpreises
Kakaozeremonien:
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Bis 7 Tage vor Zeremonie-Beginn : 25% des Kaufpreises
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Ab 7 Tage vor Zeremonie-Beginn : 100% des Kaufpreises
10. Rücktrittsrechte, Kündigung wegen besonderer Umstände
10.1. Die kurzfristige Ersetzung der angekündigten Lehrperson durch die VeranstalterIn berechtigt den/die TeilnehmerIn nicht zum Rücktritt oder zur Kündigung.
10.2. Sollte die Durchführung des Retreats durch höhere Gewalt, stark erschwert, gefährdet oder beeinträchtigt sein, so kann der Vertrag sowohl von Seite der TeilnehmerInnen als auch durch die Veranstalterin gekündigt werden. Die Rechte und Pflichten beider Seiten ergeben sich aus den gesetzlichen Vorschriften.
11. Anwendbares Recht, Gerichtsstand
11.1. Es gilt ausschließlich deutsches Recht unter Ausschluss des UN Kaufrechts über den Kauf beweglicher Sachen (CISG).
11.2. Soweit der/die KundIn Kaufmann/Kauffrau, juristische Person des öffentlichen Rechts, öffentlich-rechtliches Sondervermögen im Inland ohne Gerichtstand ist, ist Berlin ausschließlicher Gerichtsstand für alle sich aus dem Vertragsverhältnis unmittelbar oder mittelbar ergebenden Streitigkeiten.
Allgemeine Geschäftsbedingungen (AGB) für den Breathwork-Online-Kurs
1. Geltungsbereich
1.1. Diese Allgemeinen Geschäftsbedingungen (AGB) gelten für alle Verträge zwischen Marcella Blochinger (Yoga y Plantas) und den Teilnehmern des Breathwork-Online-Kurses
1.2. Abweichende oder ergänzende Bedingungen des Kunden werden nicht Vertragsbestandteil, es sei denn, der Anbieter stimmt ihrer Geltung ausdrücklich schriftlich zu.
2. Leistungsbeschreibung
2.1. Der Anbieter bietet Online-Kurse im Bereich Breathwork an, die über eine digitale Lernplattform oder andere Online-Medien zugänglich sind.
2.2. Der genaue Leistungsumfang des Kurses, einschließlich Kursdauer, Kursinhalte und Preise, ist in der Kursbeschreibung auf der Website des Anbieters festgelegt.
3. Vertragsschluss
3.1. Die Anmeldung zu einem Kurs erfolgt online über die Webseite des Anbieters. Mit der Anmeldung gibt der Kunde ein verbindliches Angebot zum Abschluss eines Vertrages ab.
3.2. Der Vertrag kommt zustande, sobald die Buchung über die Online Plattform durchgeführt wird.
4. Preise und Zahlungsbedingungen
4.1. Die für die Kurse geltenden Preise sind auf der Website sowie auf der Buchungsplattform des Anbieters angegeben.
4.2. Die Zahlung erfolgt über die auf der Website angebotenen Zahlungsmethoden und ist vor Kursbeginn vollständig zu leisten.
4.3. Bei Zahlungsverzug behält sich der Anbieter das Recht vor, den Zugang zum Kurs zu verweigern.
5. Ausschluss des Widerrufsrechts
5.1. Ein Widerrufsrecht besteht nicht, da der Kunde mit Vertragsabschluss sofortigen Zugang zu den digitalen Inhalten des Breathwork-Online-Kurses erhält und der Anbieter mit der Ausführung des Vertrags unmittelbar beginnt.
5.2. Durch die Bestätigung der Bestellung erklärt der Kunde ausdrücklich sein Einverständnis, dass der Anbieter mit der Ausführung des Vertrags vor Ablauf der Widerrufsfrist beginnt, und bestätigt sein Wissen darüber, dass er mit Beginn der Ausführung des Vertrags sein Widerrufsrecht verliert.
6. Durchführung der Kurse
6.1. Der Anbieter bemüht sich, die Kurse termingerecht durchzuführen, behält sich jedoch das Recht vor, Termine zu ändern, wenn dies aus organisatorischen oder technischen Gründen erforderlich ist.
6.2. Sollte der Kurs aus wichtigen Gründen (z.B. Krankheit des Kursleiters) nicht stattfinden können, wird der Anbieter den Kunden umgehend informieren und einen Ersatztermin anbieten.
7. Haftungsausschluss
7.1. Der Anbieter schließt jegliche Haftung für Schäden aus, die im Zusammenhang mit der Teilnahme am Breathwork-Online-Kurs entstehen. Dies gilt insbesondere für die Kontraindikationen bestimmter Atemtechniken, auf die im Kurs ausdrücklich hingewisen wird.
7.2. Der Kurs und die darin enthaltenen Inhalte sind ausschließlich zu Informations- und Bildungszwecken bestimmt. Der Teilnehmer führt alle Übungen und Atemtechniken auf eigene Verantwortung durch und sollte gegebenenfalls vor der Teilnahme ärztlichen Rat einholen.
7.3. Der Anbieter übernimmt keine Haftung für Kontraindikationen, die im Kurs beschrieben werden. Es liegt in der Verantwortung des Teilnehmers, diese Informationen sorgfältig zu beachten und bei bestehenden gesundheitlichen Bedenken von der Teilnahme abzusehen.
7.4. Eine Haftung des Anbieters für einfache Fahrlässigkeit, mittelbare Schäden, Folgeschäden oder entgangenen Gewinn ist ausgeschlossen.
8. Urheberrecht
8.1. Alle Inhalte, die im Rahmen der Kurse zur Verfügung gestellt werden (z.B. Videos, Texte, Grafiken), sind urheberrechtlich geschützt.
8.2. Der Kunde erhält ein einfaches, nicht übertragbares Nutzungsrecht an den bereitgestellten Inhalten für den persönlichen Gebrauch. Eine Weitergabe, Vervielfältigung oder kommerzielle Nutzung der Inhalte ist nicht gestattet.
9. Datenschutz
9.1. Der Anbieter erhebt, speichert und verarbeitet personenbezogene Daten des Kunden ausschließlich im Rahmen der gesetzlichen Bestimmungen und zur Erfüllung des Vertrags.
9.2. Weitere Informationen zur Verarbeitung personenbezogener Daten finden sich in der Datenschutzerklärung des Anbieters.
10. Schlussbestimmungen
10.1. Es gilt das Recht der Bundesrepublik Deutschland unter Ausschluss des UN-Kaufrechts (CISG).
10.2. Sollte eine Bestimmung dieser AGB unwirksam sein, bleiben die übrigen Bestimmungen davon unberührt. Die unwirksame Bestimmung wird durch eine rechtlich zulässige Bestimmung ersetzt, die dem wirtschaftlichen Zweck der unwirksamen Bestimmung am nächsten kommt.
10.3. Gerichtsstand für alle Streitigkeiten aus dem Vertragsverhältnis ist der Sitz des Anbieters, sofern der Kunde Kaufmann, juristische Person des öffentlichen Rechts oder öffentlich-rechtliches Sondervermögen ist.
Data protection
introduction
With the following data protection declaration, we would like to inform you about which types of your personal data (hereinafter also referred to as "data") we process for which purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both within the framework the provision of our services and, in particular, on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online offer").
The terms used are not gender specific.
As of May 29, 2022
Table of Contents
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introduction
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Responsible
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Overview of processing
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Relevant legal bases
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Safety measures
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Transmission of personal data
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Data processing in third countries
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deletion of data
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Use of cookies
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Business Achievements
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Use of online platforms for offer and sales purposes
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payment procedure
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Provision of the online offer and web hosting
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community features
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Blogs and publication media
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Contact and request management
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Newsletters and electronic notifications
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Promotional communication via e-mail, post, fax or telephone
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Sweepstakes and Contests
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Web analysis, monitoring and optimization
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Affiliate Programs and Affiliate Links
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Customer reviews and rating methods
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Presence in social networks (social media)
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Plugins and embedded functions and content
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Change and update of the privacy policy
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Rights of data subjects
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definitions of terms
Responsible
Yoga and Plantas
Marcella Blochinger
Hohmorgenstrasse 10
72793 Pfullingen
E-mail address:
Imprint:
Overview of processing
The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.
Types of data processed
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inventory data.
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payment details.
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Contact details.
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content data.
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contract data.
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usage data.
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Meta/Communication Data.
Categories of data subjects
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Customers.
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Interested persons.
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communication partner.
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user.
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Sweepstakes and Contest Entrants.
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business and contractual partners.
purposes of processing
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Provision of contractual services and customer service.
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Contact Requests and Communication.
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Safety measures.
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direct marketing.
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range measurement.
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office and organizational procedures.
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Affiliate Tracking.
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Management and response to inquiries.
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Conducting sweepstakes and competitions.
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feedback.
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Marketing.
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Profiles with user-related information.
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Provision of our online offer and user-friendliness.
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information technology infrastructure.
Relevant legal bases
Below you will find an overview of the legal bases of the GDPR, on the basis of which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or domicile. If more specific legal bases are relevant in individual cases, we will inform you of them in the data protection declaration.
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Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR) - The person concerned has given their consent to the processing of their personal data for a specific purpose or several specific purposes.
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Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. DSGVO) - The processing is necessary for the fulfillment of a contract to which the data subject is a party, or for the implementation of pre-contractual measures, which are required at the request of the data subject take place.
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Legal obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR) - The processing is necessary to fulfill a legal obligation to which the person responsible is subject.
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Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR) - Processing is necessary to safeguard the legitimate interests of the person responsible or a third party, unless the interests or fundamental rights and freedoms of the data subject, which protect personal Data require prevail.
In addition to the data protection regulations of the General Data Protection Regulation, national data protection regulations apply in Germany. This includes in particular the law on the protection against misuse of personal data in data processing (Federal Data Protection Act - BDSG). In particular, the BDSG contains special regulations on the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes and transmission as well as automated decision-making in individual cases including profiling. Furthermore, it regulates data processing for the purposes of the employment relationship (§ 26 BDSG), in particular with regard to the establishment, implementation or termination of employment relationships and the consent of employees. Furthermore, state data protection laws of the individual federal states may apply.
Safety measures
We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons to ensure a level of protection appropriate to the risk.
The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, input, disclosure, securing availability and their separation. Furthermore, we have set up procedures that ensure the exercise of data subject rights, the deletion of data and reactions to data threats. Furthermore, we already take the protection of personal data into account during the development or selection of hardware, software and processes in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.
SSL encryption (https): In order to protect your data transmitted via our online offer, we use SSL encryption. You can recognize such encrypted connections by the prefix https:// in the address line of your browser.
Transmission of personal data
As part of our processing of personal data, it may happen that the data is transmitted to other bodies, companies, legally independent organizational units or persons or that it is disclosed to them. The recipients of this data can include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such a case, we observe the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.
Data processing in third countries
If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or the processing within the framework of the use of third-party services or the disclosure or transmission of data to other persons, bodies or companies takes place, this is only done in accordance with the legal requirements.
Subject to express consent or contractually or legally required transmission, we only process or have the data processed in third countries with a recognized level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, if there are certifications or binding internal data protection regulations (Art. 44 to 49 DSGVO, Information page of the EU Commission:https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en).
deletion of data
The data processed by us will be deleted in accordance with the legal requirements as soon as your consent to processing is revoked or other permissions are no longer applicable (e.g. if the purpose of processing this data no longer applies or it is not required for the purpose).
If the data is not deleted because it is required for other, legally permissible purposes, its processing will be limited to these purposes. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons or whose storage is necessary to assert, exercise or defend legal claims or to protect the rights of another natural or legal person.
Our data protection information can also contain further information on the storage and deletion of data, which apply primarily to the respective processing.
Use of cookies
Cookies are small text files or other memory notes that store information on end devices and read information from the end devices. For example, to save the login status in a user account, the content of a shopping cart in an e-shop, the content accessed or the functions used in an online offer. Cookies can also be used for various purposes, e.g. for purposes of functionality, security and comfort of online offers as well as the creation of analyzes of visitor flows.
Notes on consent: We use cookies in accordance with legal regulations. Therefore, we obtain prior consent from users, except where not required by law. In particular, consent is not necessary if the storage and reading of the information, including cookies, is absolutely necessary in order to provide the users with a telemedia service (i.e. our online offer) that they have expressly requested. The revocable consent is clearly communicated to the users and contains the information on the respective cookie use.
Notes on the legal basis for data protection: The legal basis under data protection law on which we process the personal data of users with the help of cookies depends on whether we ask users for their consent. If the users consent, the legal basis for the processing of your data is the declared consent. Otherwise, the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g. in the commercial operation of our online offer and improving its usability) or, if this is done in the context of fulfilling our contractual obligations, if the use of cookies is necessary to enable our to fulfill contractual obligations. We will explain the purposes for which we process cookies in the course of this data protection declaration or as part of our consent and processing processes.
Storage period: With regard to the storage period, the following types of cookies are distinguished:
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Temporary cookies (also: session or session cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed his end device (e.g. browser or mobile application).
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Permanent cookies: Permanent cookies remain stored even after the end device is closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. Likewise, the user data collected with the help of cookies can be used to measure reach. Unless we provide users with explicit information on the type and storage period of cookies (e.g. when obtaining consent), users should assume that cookies are permanent and the storage period can be up to two years.
General information on revocation and objection (opt-out): Users can revoke the consent they have given at any time and also object to the processing in accordance with the legal requirements in Art. 21 DSGVO (further information on the objection is provided in this data protection declaration). Users can also declare their objection using the settings in their browser.
Further information on processing processes, procedures and services:
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Processing of cookie data on the basis of consent: We use a cookie consent management procedure, in the context of which the user consents to the use of cookies or the processing mentioned in the context of the cookie consent management procedure and providers can be obtained and managed and revoked by the users. The declaration of consent is stored here so that the query does not have to be repeated and to be able to prove the consent in accordance with the legal obligation. The storage can take place on the server side and/or in a cookie (so-called opt-in cookie, or with the help of comparable technologies) in order to be able to assign the consent to a user or his device. Subject to individual information about the providers of cookie management services, the following information applies: The duration of the storage of the consent can be up to two years. A pseudonymous user identifier is created and stored with the time of the consent, information on the scope of the consent (e.g. which categories of cookies and/or service providers) and the browser, system and end device used.
Business Achievements
We process the data of our contractual and business partners, e.g. customers and interested parties (collectively referred to as "contractual partners") within the framework of contractual and comparable legal relationships and related measures and within the framework of communication with the contractual partners (or pre-contractual), e.g respond.
We process this data to fulfill our contractual obligations. This includes in particular the obligations to provide the agreed services, any updating obligations and remedy in the case of warranty and other service disruptions. In addition, we process the data to protect our rights and for the purpose of the administrative tasks associated with these obligations and the corporate organization. In addition, we process the data on the basis of our legitimate interests in proper and economical business management and security measures to protect our contractual partners and our business operations from misuse, endangerment of their data, secrets, information and rights (e.g. to involve telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). Within the framework of the applicable law, we only pass on the data of contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations. The contractual partners will be informed about other forms of processing, e.g. for marketing purposes, within the scope of this data protection declaration.
We inform the contractual partners which data is required for the aforementioned purposes before or during data collection, e.g. in online forms, by means of special markings (e.g. colours) or symbols (e.g. asterisks or similar), or personally.
We delete the data after statutory warranty and comparable obligations have expired, i.e. generally after 4 years, unless the data is stored in a customer account, e.g. for as long as it has to be kept for legal archiving reasons (e.g. for tax purposes usually 10 years). We delete data disclosed to us by the contractual partner as part of an order in accordance with the specifications of the order, generally after the end of the order.
Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and data protection notices of the respective third-party providers or platforms apply in the relationship between the users and the providers.
customer account
Contractual partners can create an account within our online offer (e.g. customer or user account, "customer account" for short). If it is necessary to register a customer account, contractual partners will be informed of this as well as of the information required for registration. Customer accounts are not public and cannot be indexed by search engines. As part of the registration and subsequent registrations and uses of the customer account, we store the IP addresses of the customers together with the access times in order to be able to prove the registration and to prevent any misuse of the customer account.
If customers have terminated their customer account, the data relating to the customer account will be deleted, subject to their retention being required for legal reasons. It is the customer's responsibility to back up their data upon termination of the customer account.
Store and eCommerce
We process the data of our customers in order to enable them to select, purchase or order the selected products, goods and associated services, as well as their payment and delivery or execution. If necessary for the execution of an order, we use service providers, in particular postal, forwarding and shipping companies, to carry out the delivery or execution for our customers. We use the services of banks and payment service providers to process payment transactions. The required information is marked as such in the context of the ordering or comparable acquisition process and includes the information required for delivery or provision and billing as well as contact information in order to be able to hold any consultation.
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Types of data processed: Inventory data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); Contact information (e.g. email, phone numbers); Contract data (e.g. subject of the contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: customers; Interested persons; business and contractual partners.
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Purposes of processing: provision of contractual services and customer service; Safety measures; contact requests and communication; office and organizational procedures; Management and response to inquiries.
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Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR); Legal obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR).
Use of online platforms for offer and sales purposes
We offer our services on online platforms operated by other service providers. In this context, the data protection notices of the respective platforms apply in addition to our data protection notices. This applies in particular with regard to the execution of the payment process and the methods used on the platforms for measuring reach and for interest-based marketing.
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Types of data processed: Inventory data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); Contact information (e.g. email, phone numbers); Contract data (e.g. subject of the contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Data Subjects: Customers.
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Purposes of processing: Provision of contractual services and customer service.
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Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
payment procedure
As part of contractual and other legal relationships, due to legal obligations or otherwise on the basis of our legitimate interests, we offer the data subjects efficient and secure payment options and use other service providers in addition to banks and credit institutions (collectively "payment service providers").
The data processed by the payment service provider includes inventory data such as name and address, bank details such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, total and recipient-related information. The information is required to carry out the transactions. However, the data entered will only be processed and stored by the payment service providers. This means that we do not receive any account or credit card-related information, only information with confirmation or negative information about the payment. Under certain circumstances, the payment service provider may transmit the data to credit agencies. The purpose of this transmission is to check identity and creditworthiness. For this we refer to the terms and conditions and the data protection information of the payment service provider.
The terms and conditions and data protection notices of the respective payment service providers apply to the payment transactions, which can be accessed within the respective websites or transaction applications. We also refer to this for the purpose of further information and the assertion of revocation, information and other data subject rights.
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Types of data processed: Inventory data (e.g. names, addresses); payment data (e.g. bank details, invoices, payment history); Contract data (e.g. subject of the contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: customers; Interested persons.
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Purposes of processing: Provision of contractual services and customer service.
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Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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Klarna / Sofortüberweisung: payment services (technical connection of online payment methods); Service Provider: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden; site:https://www.klarna.com/de; Data protection:https://www.klarna.com/de/datenschutz.
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Mastercard: payment services (technical connection of online payment methods); Service Provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium; site:https://www.mastercard.de/de-de.html; Data protection:https://www.mastercard.de/de-de/datenschutz.html.
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PayPal: payment services (technical connection of online payment methods) (e.g. PayPal, PayPal Plus, Braintree); Service provider: PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg; site:https://www.paypal.com/de; Data protection:https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
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Visa: payment services (technical connection of online payment methods); Service Provider: Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, UK; site:https://www.visa.de; Data protection:https://www.visa.de/bedingungen/visa-privacy-center.html.
Provision of the online offer and web hosting
In order to be able to provide our online offer securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers managed by them) the online offer can be accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services, as well as security services and technical maintenance services.
The data processed as part of the provision of the hosting offer may include all information relating to the users of our online offer that arises in the context of use and communication. This regularly includes the IP address, which is necessary in order to be able to deliver the content of online offers to browsers, and all entries made within our online offer or on websites.
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Types of data processed: content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: users (e.g. website visitors, users of online services).
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Purposes of processing: Provision of our online offer and user-friendliness; Information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)); Provision of contractual services and customer service.
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Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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E-mail dispatch and hosting: The web hosting services we use also include the dispatch, receipt and storage of e-mails. For these purposes, the addresses of the recipients and senders as well as other information regarding the e-mail dispatch (e.g. the providers involved) and the content of the respective e-mails are processed. The aforementioned data can also be processed for SPAM detection purposes. We ask you to note that e-mails are generally not sent in encrypted form on the Internet. As a rule, e-mails are encrypted during transport, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. Therefore, we cannot accept any responsibility for the transmission path of the e-mails between the sender and receipt on our server.
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Collection of access data and log files: We ourselves (or our web hosting provider) collect data for every access to the server (so-called server log files). The address and name of the retrieved websites and files, date and time of retrieval, amounts of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP Addresses and the requesting provider belong. The server log files can be used on the one hand for security purposes, e.g. to avoid overloading the server (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to ensure server utilization and stability; Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or made anonymous. Data whose further storage is required for evidence purposes are excluded from deletion until the respective incident has been finally clarified.
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Content Delivery Network: We use a "Content Delivery Network" (CDN). A CDN is a service with the help of which the content of an online offer, in particular large media files such as graphics or program scripts, can be delivered faster and more securely with the help of regionally distributed servers connected via the Internet.
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IONOS by 1&1: Services in the field of providing information technology infrastructure and related services (e.g. storage space and/or computing capacity); Service provider: 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany; site:https://www.ionos.de; Data protection:https://www.ionos.de/terms-gtc/terms-privacy; Order processing contract:https://www.ionos.de/hilfe/datenschutz/allgemeine-informationen-zur-datenschutz-grundverordnung-dsgvo/auftragsverarbeitung/?utm_source=search&utm_medium=global&utm_term=Auft&utm_campaign=HELP_CENTER&utm_content=/hilfe/.
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Wix: hosting and software for creating, providing and operating websites, blogs and other online offers; Service Provider: Wix.com Ltd., 40 Nemal St., 6350671 Tel Aviv, Israel; site:https://www.wix.com/; Data protection:https://www.wix.com/about/privacy; Order processing contract:https://www.wix.com/about/privacy-dpa-users; Further information: As part of the aforementioned Wix services, data may also be sent to Wix Inc., 500 Terry A. Francois Boulevard, San Francisco, California 94158, USA on the basis of standard contractual clauses or an equivalent data protection guarantee as part of further processing on behalf of Wix be transmitted.
community features
The community functions we provide allow users to engage in conversations or other exchanges with one another. We ask you to note that the use of the community functions is only permitted in compliance with the applicable legal situation, our conditions and guidelines as well as the rights of other users and third parties.
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Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: users (e.g. website visitors, users of online services).
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Purposes of processing: provision of contractual services and customer service; Safety measures.
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Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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User posts are public: Posts and content created by users are publicly viewable and accessible.
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Storage of data for security purposes: The contributions and other inputs of the users are processed for the purposes of the community and conversation functions and, subject to legal obligations or legal permission, are not released to third parties. A duty to surrender may arise in particular in the case of illegal contributions for the purposes of legal prosecution. We would like to point out that in addition to the content of the posts, their time and the IP address of the user are also stored. This is done in order to be able to take appropriate measures to protect other users and the community.
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Right to delete content and information: After proper consideration, the deletion of contributions, content or information provided by users is permitted to the necessary extent if there are concrete indications that they constitute a violation of statutory regulations, our specifications or the rights of third parties.
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Protection of your own data: Users decide for themselves which data they disclose about themselves within our online offer. For example, when users provide information about themselves or participate in conversations. We ask users to protect their data and only publish personal data with caution and to the extent necessary. In particular, we ask the users to note that they must protect the access data in a very special way and use secure passwords (ie, above all, long and random character combinations).
Blogs and publication media
We use blogs or comparable means of online communication and publication (hereinafter "publication medium"). The data of the readers are processed for the purposes of the publication medium only insofar as it is necessary for its presentation and the communication between authors and readers or for reasons of security. In addition, we refer to the information on the processing of visitors to our publication medium in the context of this data protection notice.
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Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: users (e.g. website visitors, users of online services).
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Purposes of processing: provision of contractual services and customer service; Feedback (e.g. collecting feedback via online form); Safety measures; Management and response to inquiries.
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Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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Comments and Posts: When users leave comments or other posts, their IP addresses may be stored based on our legitimate interests. This is for our security if someone leaves illegal content in comments and posts (insults, forbidden political propaganda, etc.). In this case, we can be prosecuted for the comment or contribution and are therefore interested in the identity of the author. Furthermore, we reserve the right to process user information for the purpose of spam detection on the basis of our legitimate interests. On the same legal basis, in the case of surveys, we reserve the right to store the IP addresses of users for the duration of the survey and to use cookies to avoid multiple votes. The personal information provided in the comments and posts, any contact and website information as well as the content will be stored by us permanently until the user objects.
Contact and request management
When contacting us (e.g. via contact form, e-mail, telephone or via social media) as well as in the context of existing user and business relationships, the details of the requesting person are processed to the extent necessary to answer the contact request and any requested measures.
The answering of contact inquiries as well as the administration of contact and inquiry data within the framework of contractual or pre-contractual relationships takes place to fulfill our contractual obligations or to answer (pre)contractual inquiries and otherwise on the basis of the legitimate interests in answering the inquiries and maintenance of User or Business Relationships.
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Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms).
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Affected persons: communication partners.
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Purposes of processing: contact requests and communication; Provision of contractual services and customer service.
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Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR); Legal obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR).
Further information on processing processes, procedures and services:
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Contact form: If users contact us via our contact form, e-mail or other communication channels, we process the data communicated to us in this context to process the communicated request. For this purpose, we process personal data within the framework of pre-contractual and contractual business relationships, insofar as this is necessary for their fulfillment and otherwise on the basis of our legitimate interests and the interests of the communication partners in answering the concerns and our legal storage obligations.
Newsletters and electronic notifications
We send newsletters, e-mails and other electronic notifications (hereinafter "newsletters") only with the consent of the recipient or legal permission. If the content of the newsletter is specifically described when registering for it, it is decisive for the consent of the user. Our newsletter also contains information about our services and us.
In order to register for our newsletters, it is generally sufficient if you enter your e-mail address. However, we may ask you to provide a name so that we can address you personally in the newsletter, or other information if this is necessary for the purposes of the newsletter.
Double opt-in procedure: Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you will be asked to confirm your registration. This confirmation is necessary so that nobody can register with someone else's e-mail address. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes storing the time of registration and confirmation as well as the IP address. Changes to your data stored by the shipping service provider are also logged.
Deletion and restriction of processing: We can store the unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defense against claims. An individual request for deletion is possible at any time, provided that the previous existence of consent is confirmed at the same time. In the case of obligations to permanently observe contradictions, we reserve the right to store the e-mail address in a blacklist (so-called "blocklist") solely for this purpose.
The registration process is logged on the basis of our legitimate interests for the purpose of proving that it was carried out properly. If we commission a service provider to send emails, this is done on the basis of our legitimate interests in an efficient and secure shipping system.
Notes on the legal basis: The newsletter is sent on the basis of the consent of the recipient or, if consent is not required, on the basis of our legitimate interests in direct marketing, if and to the extent that this is permitted by law, e.g. in the case of advertising for existing customers. If we commission a service provider to send emails, this is done on the basis of our legitimate interests in efficient and secure delivery. The registration process is recorded on the basis of our legitimate interests to demonstrate that it has been carried out in accordance with the law.
Content:
Information about us, our services, promotions and offers, new blog posts
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Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Meta/communication data (e.g. device information, IP addresses); Usage data (e.g. websites visited, interest in content, access times).
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Affected persons: communication partners; Users (e.g. website visitors, users of online services).
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Purposes of processing: direct marketing (e.g. by email or post); Provision of contractual services and customer service.
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Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
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Possibility of objection (opt-out): You can cancel the receipt of our newsletter at any time, ie revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the contact options given above, preferably e-mail.
Further information on processing processes, procedures and services:
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Measurement of opening and click rates: The newsletters contain a so-called "web beacon", ie a pixel-sized file that is retrieved from our server when the newsletter is opened or, if we use a shipping service provider, from their server of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of retrieval, is initially collected.This information is used to technically improve our newsletter on the basis of the technical data or the target groups and their reading behavior on the basis of their Retrieval locations (which can be determined using the IP address) or access times.This analysis also includes determining whether the newsletters are opened, when they are opened and protected blocked protected blocked protected blocked blocked blocked blocked protected blocked protected blocked blocked protected protected blocked locked protected Blocked Blocked Blocked Protected Protected Blocked Blocked Blocked Blocked Protected Protected Blocked Blocked Blocked Protected Blocked Protected Blocked Blocked Blocked Blocked Protected Blocked Blocked Blocked Protected Blocked Blocked Blocked Protected Blocked Blocked Blocked Protected Blocked Blocked Blocked Protected Blocked Blocked Protected Blocked Protected Blocked protected blocked blocked blocked blocked protected blocked blocked blocked blocked blocked blocked blocked protected blocked blocked blocked blocked protected protected blocked blocked protected blocked blocked protected blocked blocked blocked blocked blocked protected protected blocked blocked blocked blocked blocked .
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Prerequisite for the use of free services: Consent to the sending of mailings can be made dependent on the use of free services (e.g. access to certain content or participation in certain campaigns). If users would like to take advantage of the free service without registering for the newsletter, we ask that you contact us.
Promotional communication via e-mail, post, fax or telephone
We process personal data for the purpose of advertising communication, which can take place via various channels, such as e-mail, telephone, post or fax, in accordance with legal requirements.
The recipients have the right to revoke their consent at any time or to object to advertising communication at any time.
After revocation or objection, we store the data required to prove the previous authorization for contacting or sending up to three years after the end of the year of the revocation or objection on the basis of our legitimate interests. The processing of this data is limited to the purpose of a possible defense against claims. On the basis of the legitimate interest in permanently observing the revocation or objection of the user, we also store the data required to avoid being contacted again (e.g. e-mail address, telephone number, name depending on the communication channel).
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Types of data processed: Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers).
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Affected persons: communication partners.
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Purposes of processing: direct marketing (e.g. by e-mail or post).
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Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Sweepstakes and Contests
We process the personal data of participants in sweepstakes and competitions only in compliance with the relevant data protection regulations, insofar as the processing is contractually required for the provision, implementation and processing of the sweepstakes, the participants have consented to the processing or the processing serves our legitimate interests (e.g. in the security of the competition or the protection of our interests from misuse by possible collection of IP addresses when submitting competition entries).
If entries by participants are published as part of the competition (e.g. as part of a voting or presentation of the competition entries or the winners or reporting on the competition), we would like to point out that the names of the participants may also be published in this context. The participants can object to this at any time.
If the competition takes place within an online platform or a social network (e.g. Facebook or Instagram, hereinafter referred to as "online platform"), the usage and data protection provisions of the respective platforms also apply. In these cases, we would like to point out that we are responsible for the information provided by the participants in the context of the competition and inquiries regarding the competition are to be addressed to us.
The participants' data will be deleted as soon as the sweepstakes or competition has ended and the data is no longer required to inform the winners or because queries about the sweepstakes are to be expected. In principle, the data of the participants will be deleted no later than 6 months after the end of the competition. Winners' data may be retained for a longer period of time, for example in order to be able to answer questions about the prizes or to be able to fulfill the prizes; in this case, the retention period depends on the type of prize and is, for example, up to three years for items or services in order to be able to process warranty cases, for example. Furthermore, the data of the participants can be stored longer, for example in the form of reporting on the competition in online and offline media.
If data was also collected for other purposes as part of the competition, its processing and storage period are based on the data protection notices for this use (e.g. in the case of registration for the newsletter as part of a competition).
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Types of data processed: Inventory data (e.g. names, addresses); Content data (e.g. entries in online forms).
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Affected persons: Sweepstakes and competition participants.
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Purposes of processing: conducting sweepstakes and competitions.
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Legal basis: Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR).
Web analysis, monitoring and optimization
The web analysis (also referred to as "reach measurement") serves to evaluate the flow of visitors to our online offer and can include behavior, interests or demographic information about the visitors, such as age or gender, as pseudonymous values. With the help of the range analysis, we can, for example, identify at what time our online offer or its functions or content are used most frequently or invite people to use them again. We can also understand which areas need optimization.
In addition to web analysis, we can also use test procedures, for example to test and optimize different versions of our online offering or its components.
Unless otherwise stated below, profiles, ie data summarized for a usage process, can be created for these purposes and information can be stored in a browser or in a terminal device and read from it. The information collected includes, in particular, websites visited and elements used there, as well as technical information such as the browser used, the computer system used and information on usage times. If users have given their consent to us or the providers of the services we use to collect their location data, location data can also be processed.
The IP addresses of the users are also saved. However, we use an IP masking process (ie pseudonymization by shortening the IP address) to protect users. In general, no clear user data (e.g. e-mail addresses or names) are stored in the context of web analysis, A/B testing and optimization, but pseudonyms. This means that we and the providers of the software used do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective process.
Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Otherwise, user data is processed on the basis of our legitimate interests (ie interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.
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Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: users (e.g. website visitors, users of online services).
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Purposes of processing: range measurement (e.g. access statistics, recognition of returning visitors); Profiles with user-related information (creating user profiles).
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Security measures: IP masking (pseudonymization of the IP address).
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Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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Google Analytics: web analysis, range measurement and measurement of user flows; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; site:https://marketingplatform.google.com/intl/de/about/analytics/; Data protection:https://policies.google.com/privacy; Order processing contract:https://business.safety.google/adsprocessorterms; Standard contractual clauses (ensuring the level of data protection when processing in third countries):https://business.safety.google/adsprocessorterms; Possibility of objection (opt-out): Opt-out plugin:https://tools.google.com/dlpage/gaoptout?hl=de, Settings for the display of advertisements:https://adssettings.google.com/authenticated; Further information:https://privacy.google.com/businesses/adsservices(Types of processing and the processed data).
Affiliate Programs and Affiliate Links
We include so-called affiliate links or other references (which may include, for example, search masks, widgets or discount codes) to the offers and services of third parties in our online offer (collectively referred to as "affiliate links"). If users follow the affiliate links or subsequently take advantage of the offers, we may receive a commission or other benefits from these third parties (collectively referred to as "commission").
In order to be able to track whether the users have taken advantage of the offers of an affiliate link used by us, it is necessary for the respective third-party providers to know that the users have followed an affiliate link used within our online offer. The assignment of the affiliate links to the respective business transactions or to other actions (e.g. purchases) serves solely the purpose of the commission statement and is canceled as soon as it is no longer required for the purpose.
For the purposes of the aforementioned assignment of the affiliate links, the affiliate links can be supplemented with certain values that are part of the link or can be stored in some other way, e.g. in a cookie. The values can include, in particular, the source website (referrer), the time, an online ID of the operator of the website on which the affiliate link was located, an online ID of the respective offer, the type of link used, the type of offer and an online identifier of the user.
Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Furthermore, their use can be part of our (pre)contractual services, provided that the use of third-party providers has been agreed in this context. Otherwise, user data is processed on the basis of our legitimate interests (ie interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.
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Types of data processed: contract data (e.g. subject matter of contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: users (e.g. website visitors, users of online services).
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Purposes of processing: affiliate tracking.
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Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Customer reviews and rating methods
We participate in review and rating processes to evaluate, optimize, and promote our services. If users rate us via the rating platforms or methods involved or give us feedback in any other way, the general terms and conditions of business or terms of use and the data protection notices of the providers also apply. As a rule, the evaluation also requires registration with the respective providers.
In order to ensure that the reviewers have actually used our services, we transmit the data required for this with regard to the customer and the service used to the respective rating platform (including name, e-mail address and order number or article number). This data is only used to verify the authenticity of the user.
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Types of data processed: contract data (e.g. subject matter of contract, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: customers; Users (e.g. website visitors, users of online services).
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Purposes of processing: feedback (e.g. collecting feedback via online form); Marketing.
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Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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Evaluation widget: We integrate so-called "evaluation widgets" into our online offer. A widget is a function and content element integrated into our online offer that displays variable information. It can, for example, take the form of a seal or comparable element, sometimes also " Badge". The corresponding content of the widget is displayed within our online offer, but it is retrieved from the servers of the respective widget provider at that moment. This is the only way to always show the current content, especially the respective Current rating. To do this, a data connection must be established from the website called up within our online offer to the widget provider's server and the widget provider receives certain technical data (access data, including IP address) that are necessary for the content of the widget to be displayed can be delivered to the user's browser r Information that users have visited our online offer. This information can be stored in a cookie and used by the widget provider to identify which online offers that participate in the evaluation process have been visited by the user. The information may be stored in a user profile and used for advertising or market research purposes.
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Trustpilot: review platform; Service Provider: Trustpilot A/S, Pilestræde 58, 5, 1112 Copenhagen, Denmark; site:https://de.trustpilot.com; Data protection:https://de.legal.trustpilot.com/end-user-privacy-terms.
Presence in social networks (social media)
We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.
We would like to point out that user data can be processed outside of the European Union. This can result in risks for the user, because it could make it more difficult to enforce the user's rights, for example.
Furthermore, user data is usually processed within social networks for market research and advertising purposes. For example, usage profiles can be created on the basis of usage behavior and the resulting interests of users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the networks that presumably correspond to the interests of the user. For these purposes, cookies are usually stored on the users' computers, in which the usage behavior and the interests of the users are stored. Furthermore, data can also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).
For a detailed description of the respective forms of processing and the possibility of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks.
Also in the case of requests for information and the assertion of data subject rights, we would like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information directly. If you still need help, you can contact us.
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Types of data processed: contact details (e.g. e-mail, telephone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).
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Affected persons: users (e.g. website visitors, users of online services).
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Purposes of processing: contact requests and communication; Feedback (e.g. collecting feedback via online form); Marketing.
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Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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Instagram: social network; Service Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA; site:https://www.instagram.com; Data protection:https://instagram.com/about/legal/privacy.
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Facebook pages: Profiles within the Facebook social network - we are jointly responsible with Meta Platforms Ireland Limited for the collection (but not further processing) of data from visitors to our Facebook page (so-called "fan page"). This data includes information about the types of content users view or interact with, or the actions they take (see “Things Done and Provided by You and Others” in the Facebook Data Policy:https://www.facebook.com/policy), as well as information about the devices used by the users (e.g. IP addresses, operating system, browser type, language settings, cookie data; see under "Device information" in the Facebook data policy:https://www.facebook.com/policy). As explained in the Facebook Data Policy under "How do we use this information?", Facebook also collects and uses information to provide analytics services, called "Page Insights," to site operators so that they can gain insights into how people are using their Pages and interact with the content associated with them. We have entered into a special agreement with Facebook ("Page Insights Information",https://www.facebook.com/legal/terms/page_controller_addendum), in which it is regulated in particular which security measures Facebook must observe and in which Facebook has declared its willingness to fulfill the rights of the data subject (ie users can, for example, send information or requests for deletion directly to Facebook). The rights of users (in particular to information, deletion, objection and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook. For more information, see "Page Insights Information" (https://www.facebook.com/legal/terms/information_about_page_insights_data); Service Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; site:https://www.facebook.com; Data protection:https://www.facebook.com/about/privacy; Standard contractual clauses (ensuring the level of data protection when processing in third countries):https://www.facebook.com/legal/EU_data_transfer_addendum; Further information: Agreement of joint responsibility:https://www.facebook.com/legal/terms/information_about_page_insights_data.
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YouTube: social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; Data protection:https://policies.google.com/privacy; Possibility of objection (opt-out):https://adssettings.google.com/authenticated.
Plugins and embedded functions and content
We integrate functional and content elements into our online offer that are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers"). These can be, for example, graphics, videos or city maps (hereinafter uniformly referred to as "content" ).
The integration always presupposes that the third-party providers of this content process the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is therefore required for the display of this content or functions. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user's device and contain, among other things, technical information about the browser and the operating system, websites to be referred to, the time of the visit and other information on the use of our online offer and can also be linked to such information from other sources.
Notes on legal bases: If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Otherwise, user data is processed on the basis of our legitimate interests (ie interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.
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Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses); Inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms).
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Affected persons: users (e.g. website visitors, users of online services).
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Purposes of processing: Provision of our online offer and user-friendliness; Marketing; Profiles with user-related information (creating user profiles).
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Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR); Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR); Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Further information on processing processes, procedures and services:
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Instagram plugins and content: Instagram plugins and content - This can include content such as images, videos or text and buttons with which users can share content from this online offer within Instagram. - We are jointly responsible with Meta Platforms Ireland Limited for the collection or receipt as part of a transmission (but not further processing) of "Event Data" provided by Facebook using features of Instagram (e.g. content embedding features) running on Our online offer is executed, collected or received as part of a transmission for the following purposes, jointly responsible: a) Display of content and advertising information that correspond to the presumed interests of the user; b) Delivery of commercial and transaction-related messages (e.g. addressing users via Facebook Messenger); c) Improving the delivery of ads and personalizing functions and content (e.g. improving the recognition of which content or advertising information presumably corresponds to the interests of users). We have concluded a special agreement with Facebook ("Supplement for those responsible",https://www.facebook.com/legal/controller_addendum), which regulates in particular which security measures Facebook must observe (https://www.facebook.com/legal/terms/data_security_terms) and in which Facebook has agreed to fulfill the rights of the data subject (ie users can, for example, send information or requests for deletion directly to Facebook). Note: If Facebook provides us with measurements, analyzes and reports (which are aggregated, i.e. do not contain any information on individual users and are anonymous to us), then this processing does not take place within the framework of joint responsibility, but on the basis of an order processing contract ("Data Processing Terms"). ,https://www.facebook.com/legal/terms/dataprocessing), the "Data Security Conditions" (https://www.facebook.com/legal/terms/data_security_terms) as well as with regard to processing in the USA on the basis of standard contractual clauses ("Facebook-EU data transmission addendum,https://www.facebook.com/legal/EU_data_transfer_addendum). The rights of users (in particular to information, deletion, objection and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook; Service Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA; site:https://www.instagram.com; Data protection:https://instagram.com/about/legal/privacy.
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YouTube videos: video content; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; site:https://www.youtube.com; Data protection:https://policies.google.com/privacy; Possibility of objection (opt-out): Opt-out plugin:https://tools.google.com/dlpage/gaoptout?hl=de, Settings for the display of advertisements:https://adssettings.google.com/authenticated.
Change and update of the privacy policy
We ask you to inform yourself regularly about the content of our data protection declaration. We will adapt the data protection declaration as soon as the changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.
If we provide addresses and contact information of companies and organizations in this data protection declaration, please note that the addresses can change over time and ask you to check the information before contacting us.
Rights of data subjects
As a data subject, you have various rights under the GDPR, which result in particular from Art. 15 to 21 GDPR:
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Right of objection: You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 Paragraph 1 lit. e or f GDPR; this also applies to profiling based on these provisions. If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
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Right of withdrawal for consent: You have the right to withdraw your consent at any time.
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Right to information: You have the right to request confirmation as to whether the data in question is being processed and to request information about this data as well as further information and a copy of the data in accordance with legal requirements.
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Right to rectification: In accordance with legal requirements, you have the right to request the completion of the data concerning you or the correction of incorrect data concerning you.
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Right to deletion and restriction of processing: You have the right, in accordance with the legal requirements, to request that data concerning you be deleted immediately, or alternatively to request a restriction of the processing of the data in accordance with the legal requirements.
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Right to data portability: You have the right to receive the data that you have provided to us in accordance with the legal requirements in a structured, common and machine-readable format or to request that it be transmitted to another person responsible.
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Complaint to supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement, if you believe that the processing of data concerning you personal data violates the provisions of the GDPR.
definitions of terms
This section provides you with an overview of the terms used in this data protection declaration. Many of the terms are taken from the law and defined above all in Art. 4 GDPR. The legal definitions are binding. The following explanations, on the other hand, are intended primarily for understanding. The terms are sorted alphabetically.
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Affiliate tracking: Affiliate tracking logs links that the linking websites use to direct users to websites that offer products or other services. The operators of the linked websites can receive a commission if users follow these so-called affiliate links and then take advantage of the offers (e.g. buy goods or use services). To do this, it is necessary for the providers to be able to track whether users who are interested in certain offers subsequently perceive them at the instigation of the affiliate links. It is therefore necessary for affiliate links to work that they are supplemented with certain values that become part of the link or are stored in some other way, e.g. in a cookie. The values include in particular the source website (referrer), the time, an online ID of the operator of the website on which the affiliate link was located, an online ID of the respective offer, an online ID of the user as well as tracking-specific values , such as advertising media ID, partner ID and categorizations
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Personal data: "Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or one or more special features, are an expression of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
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Profiles with user-related information: The processing of "profiles with user-related information", or "profiles" for short, includes any type of automated processing of personal data, which consists of using this personal data to determine certain personal aspects relating to a natural person (depending on the type of profiling, different information regarding demographics, behavior and interests, such as interaction with websites and their content, etc.) can be analyzed, evaluated or predicted (e.g. interests in certain content or products, click behavior on a website or location). Cookies and web beacons are often used for profiling purposes.
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Range measurement: The range measurement (also known as web analytics) is used to evaluate the flow of visitors to an online offer and can include the behavior or interests of visitors in certain information, such as website content. With the help of the range analysis, website owners can, for example, see at what time visitors visit their website and what content they are interested in. This enables them, for example, to better adapt the content of the website to the needs of their visitors. Pseudonymous cookies and web beacons are often used for range analysis purposes in order to recognize returning visitors and thus obtain more precise analyzes of the use of an online offer.
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Responsible: The "responsible person" is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data.
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Processing: "Processing" is any process or series of processes carried out with or without the aid of automated processes in connection with personal data. The term goes far and covers practically every handling of data, be it collection, evaluation, storage, transmission or deletion.
General terms and conditions created with the generator from https://dr Schwenke.de/